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Updated How To Report Issues Helpfully (markdown)
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If LOOT is crashing, or there is some other problem that's not due to missing or incorrect masterlist metadata, the following should be done:
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If LOOT is crashing, or there is some other problem that's not due to missing or incorrect masterlist metadata, the following should be done.
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1. In LOOT's settings, set the debug verbosity to its medium setting. (If you're running the 0.7 beta, it's an Enable Debug Logging checkbox instead.)
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2. Run LOOT again to replicate the issue.
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3. Upload the debug log that is generated at `%LOCALAPPDATA%\LOOT\LOOTDebugLog.txt` to some location you can share it from. If the log is less than 512 KB, you can upload it to [Pastebin](http://pastebin.com/) without requiring an account. Larger logs can be pasted as a [Gist](https://gist.github.com/) without requiring an account. Otherwise, a service such as Dropbox, Google Drive, OneDrive, etc. can be used. Please don't use filesharing websites with countdown timers or captchas.
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4. If you're running the 0.7 beta, also upload the `%LOCALAPPDATA\LOOT\CEFDebugLog.txt`.
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Note that LOOT wipes the log each time it starts, so if you encounter an issue, don't run LOOT again without first uploading or making a copy of the log.
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Note that LOOT wipes the log each time it starts, so if you encounter an issue, don't run LOOT again without first uploading or making a copy of the log.
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### If LOOT is crashing on startup
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If LOOT is crashing on startup, so you can't get to its settings dialog, its settings file can be manually edited to enable debug logging.
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1. Open `%LOCALAPPDATA%\LOOT\settings.yaml` in a text editor, eg. Notepad.
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2. Edit the line beginning `Debug Verbosity:` so that it becomes `Debug Verbosity: 2`.
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3. Save the file.
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Then run LOOT and upload your debug log as detailed above.
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