diff --git a/docs/help/How-To-Report-Issues-Helpfully.html b/docs/help/How-To-Report-Issues-Helpfully.html index b856558..4db1a74 100644 --- a/docs/help/How-To-Report-Issues-Helpfully.html +++ b/docs/help/How-To-Report-Issues-Helpfully.html @@ -14,6 +14,8 @@ title: How To Report Issues Helpfully

Metadata issues are also game-specific, so make a note of which game you're having the issue with.

+

Mod Organiser users who are experiencing a LOOT application issue should first try to replicate it while running LOOT independently of Mod Organiser. Running LOOT through Mod Organiser is unsupported.

+

Reporting The Issue

Once you know which type of issue yours is, it's time to report it. It's best to report issues on LOOT's issue trackers, where they can't get lost, overlooked or disorganised, but doing so requires a free GitHub account. The links below can be used to report your issue in the appropriate tracker.

diff --git a/docs/help/LOOT-FAQs.html b/docs/help/LOOT-FAQs.html index e99ad7f..ee60a63 100644 --- a/docs/help/LOOT-FAQs.html +++ b/docs/help/LOOT-FAQs.html @@ -29,8 +29,8 @@ title: FAQs

Common Issues

    +
  1. I'm running LOOT through Mod Organiser and it's not working. What should I do?
  2. I'm getting Git errors when LOOT tries to update its masterlist. How do I fix this?
    3. -
  3. LOOT's window is blank when I'm starting it through Mod Organizer. What's up?
  4. LOOT shows the wrong or no version number for some plugins. Why?
  5. A game is installed, but LOOT cannot detect it. How do I fix this?
  6. When LOOT updates the load order, it removes line breaks from plugins.txt and loadorder.txt. Won't this break something?
    7. @@ -108,6 +108,12 @@ title: FAQs

    Common Issues

    +
    I'm running LOOT through Mod Organiser and it's not working. What should I do?
    + +

    Running LOOT through Mod Organiser is unsupported. If you're experiencing an issue while running LOOT through Mod Organiser, try replicating the issue while running LOOT independently of Mod Organiser. If the issue persists, please report it.

    + +

    Adding the --single-process argument to Mod Organiser's LOOT launching settings can avoid some issues, though doing so may have negative side effects.

    +
    I'm getting Git errors when LOOT tries to update its masterlist. How do I fix this?

    Try deleting the .git folder in %LOCALAPPDATA%\LOOT\<game folder>\. If that doesn't work, make sure any firewalls or security software you have installed aren't stopping LOOT from reaching the online masterlist.

    @@ -116,12 +122,6 @@ title: FAQs

    If LOOT still can't update its masterlist, you can update manually by downloading this file and placing it in the %LOCALAPPDATA%\LOOT\Skyrim folder. Replace Skyrim with oblivion, fallout3, falloutnv or fallout4 as necessary, in the URL and the folder path.

    -
    LOOT's window is blank when I'm starting it through Mod Organizer. What's up?
    - -

    Mod Organizer 1.2.10 has a bug preventing LOOT 0.7.0 from working properly. This has been fixed in Mod Organizer 1.2.11, and later versions.

    - -

    Mod Organizer can also interfere with LOOT's startup, causing causes LOOT's window to be blank when started through Mod Organiser: this can be avoided by adding the --single-process argument to Mod Organiser's LOOT launching settings, though doing so may have negative side effects.

    -
    LOOT shows the wrong or no version number for some plugins. Why?

    As version numbers are supplied by mod authors in a wide range of formats and LOOT has to detect as many as possible, it occasionally identifies parts of some descriptions as version numbers incorrectly. Authors can also forget to update their plugins' version numbers. When in doubt, check the version number given in a mod's readme.