diff --git a/docs/help/LOOT-FAQs.html b/docs/help/LOOT-FAQs.html index d4c2694..489cb2c 100644 --- a/docs/help/LOOT-FAQs.html +++ b/docs/help/LOOT-FAQs.html @@ -31,7 +31,7 @@ title: FAQs
  1. I'm running LOOT through Mod Organiser and it's not working. What should I do?
    2. -
  2. I'm getting Git errors when LOOT tries to update its masterlist. How do I fix this?
    3. +
  3. I'm getting errors when LOOT tries to update its masterlist. How do I fix this?
  4. When I run LOOT it opens a blank white window. How do I fix this?
  5. LOOT shows the wrong or no version number for some plugins. Why?
  6. A game is installed, but LOOT cannot detect it. How do I fix this?
    7. @@ -126,13 +126,11 @@ title: FAQs

    Adding the --single-process argument to Mod Organiser's LOOT launching settings can avoid some issues, though doing so may have negative side effects.

    -
    I'm getting Git errors when LOOT tries to update its masterlist. How do I fix this?
    +
    I'm getting errors when LOOT tries to update its masterlist. How do I fix this?
    -

    Try deleting the .git folders in %LOCALAPPDATA%\LOOT\<game folder>\ and %LOCALAPPDATA%\LOOT\prelude\. If you can't see any .git folders, make sure that you can view hidden files and folders.

    +

    Make sure any firewalls or security software you have installed aren't stopping LOOT from reaching the online masterlist.

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    If that doesn't work, make sure any firewalls or security software you have installed aren't stopping LOOT from reaching the online masterlist.

    - -

    If LOOT still can't update its masterlist, you can update manually by downloading this file and placing it in %LOCALAPPDATA%\LOOT\prelude\. Then, download the masterlist for your game from this location and place it in %LOCALAPPDATA%\LOOT\<game folder>\. Depending on your game, replace game within the URL with morrowind, oblivion, skyrim, skyrimse, skyrimvr, fallout3, falloutnv, fallout4, fallout4vr or enderal, and <game folder> within the folder path with Morrowind, Oblivion, Skyrim, Skyrim Special Edition, Skyrim VR, Fallout3, FalloutNV, Fallout4, Fallout4VR, Nehrim, Enderal or Enderal Special Edition. Note that Oblivion and Nehrim share the oblivion masterlist and Enderal and Enderal Special Edition share the enderal masterlist.

    +

    If LOOT still can't update its masterlist, it's likely due to connectivity issues that we won't be able to resolve. You can update it manually by downloading this file and placing it in %LOCALAPPDATA%\LOOT\prelude\. Then, download the masterlist for your game from this location and place it in %LOCALAPPDATA%\LOOT\games\<game folder>\. Depending on your game, replace game within the URL with morrowind, oblivion, skyrim, skyrimse, skyrimvr, fallout3, falloutnv, fallout4, fallout4vr or enderal, and <game folder> within the folder path with Morrowind, Oblivion, Skyrim, Skyrim Special Edition, Skyrim VR, Fallout3, FalloutNV, Fallout4, Fallout4VR, Nehrim, Enderal or Enderal Special Edition. Note that Oblivion and Nehrim share the oblivion masterlist and Enderal and Enderal Special Edition share the enderal masterlist. Also note that you'll want to disable the "Update masterlist before sorting" option in LOOT's settings until your connectivity issues have been resolved.

    When I run LOOT it opens a blank white window. How do I fix this?